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Santa's Christmas Cabin T&Cs

  1. Santa’s Christmas Cabin and booking system is managed by Grotto Hire UK on behalf of Xscape Yorkshire. Customer details will be required to make a booking and will not be used for Marketing purposes unless customer choses to opt in.
  2. Santa’s Christmas Cabin experience open at times specified between 26 November and 24 December 2018 at Xscape Yorkshire, Castleford (26 - 30 November, 3 - 7 December, 10 - 14 December, 17 - 21 December: 15:00 – 19:00, 1, 2, 8, 9, 15, 16, 22, 23 December: 11:00 -20:00, 24 December: 11:00 - 17:00).
  3. Experience opening times are subject to change and will be communicated via the Xscape Yorkshire website. Pre booked customers will be contacted should amends to opening hours be made.
  4. Tickets are priced at £5.00 per child and includes gift for age categories 0-12months, 0-3 years, 3-5years, 5-8years, 9+ years.
  5. Payment is taken via a secure payment gateway and the data is not collected or stored by Grotto Hire UK.
  6. Maximum of 4 children per visit at one time. Children aged 12 years and under.
  7. Children to be accompanied by an adult for the duration of the Experience (aged 18+ years).
  8. A valid ticket must be shown to enter the Experience, either electronically or printed version.
  9. Customers to arrive 5 minutes before the allocated slot.
  10. It is the customer’s responsibility to check ticket dates, times, number of children and customer details. Mistakes may not be easily rectified in all instances after purchase.
  11. Photo memorabilia is available at the end of the Experience. Prices vary and managed by Grotto Hire UK.
  12. Xscape Yorkshire reserves the right to close the Experience in the case of emergency. In the event the Experience is closed we shall take reasonable steps to reallocate any affected bookings, if it is not possible to do so a refund for the cost of each ticket may be payable.

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